My mobile appears to have been high jacked to send out spam signals. How can I check and how can I stop this?

For over a year now my overseas mobile phone has been 'acting strange' in lots of ways. It has an email function and I can search some websites with it. To start with, I keep getting charges for mobile webtime that I haven't been using. My mobile would also periodically log itself out for no apparent reason when I was in the middle of using it. On top of that it sometimes makes clicking noises and the same messages often pop up quickly twice. For a while I was getting tons of spam. Eventually my mobile had a complete overload from something and crashed. I spent major bucks to retrieve the data however the company couldn't help me with any virus info. The mobile co. originally said it it was impossible for a mobile to get a virus. Time before last it said 'maybe' a virus was possible. Now the reply is back to 'of course not'. My mom claims my mobile phone has been sending her computer spam. Her ex-boyfriend, no longer talking to her now apparently, had claimed he traced the spam to me.

My mobile appears to have been high jacked to send out spam signals. How can I check and how can I stop this?
You should have told us the exact model of your phone. Viruses for mobile phones do exist - but the most widely used mobile phone models cannot be infected with viruses. Unless your phone runs the Symbian S60 R2 operating system, it is not really threatened by viruses.





In addition, none of the known mobile phone malware (not just viruses but also Trojan horses and other malicious programs) causes the symptoms you describe.





I don't think that your phone is responsible for sending the spam, either. Your mom's ex-boyfriend's claim to have "traced the spam" is bogus. Nowadays spammers routinely fake the "From:" field of the e-mails they send and tracing them is next to impossible. Simply, they have captured your e-mail address and have used it in the "From:" field of some spam sent from who-knows-where.





The other problems you describe are probably caused by some faulty application installed on your phone. Try reformatting it and don't install any new applications on it for some time (besides the ones that come with the phone, I mean). If the problem persists, it is caused by a hardware failure; take the phone to a repair shop again. If not, try installing new applications one-by-one and see after which one the problems re-appear.
Reply:you can directly approch customer caetr
Reply:u gotta tell name of ur mobile company....is it nokia ...if yes i may be able 2 help u