Thursday, November 19, 2009

T-Mobile Rip-off? 15 day Free Trial, took phone back after one day, charged me $41.00 should I pay?

I went to a T-Mobile store, I told the sales man, "I work in an area with bad cell receiption." He recomended i try a phone on there 15 day Free trail, If it didn't work for me, I could bring it back. So I tryed it, it didn't work in the area. I took it back the next day. 2 or 3 months later they sent me a bill for $41 telling me that I owe for connection fees.Skip ahead to today, I contacted T-Mobile by email, told them I feel I do Not owe for a free trail, and I wanted information about them, so I could file this claim in small claims court. T-Mobiles responce was It now in collections, take it up with collection company. The collection company agreed I shouldn't have to pay, but they have to keep trying to collect until I settle with T-Mobile. No one will give me my day in court. I'm looking for Suggestions. $41.00 isn't much money, most say pay it so it don't go on your credit report. I say $41 isn't Free, I work 5 hours for $40! If T-Mobile charged 100 free tails a/d=$4100 a day!

T-Mobile Rip-off? 15 day Free Trial, took phone back after one day, charged me $41.00 should I pay?
Consider contacting the Better Business Bureau and filing a complaint.


You can do this on-line at the following link, and it does not cost you even a penny.





https://odr.bbb.org/odrweb/public/GetSta...





If you do not pay and does appear on your credit report, you can mail a dispute letter to the credit bureau.





Also, you may want to contact your local televison company, they often have a consumer advocate that will work for you.
Reply:Did you sign a contract? Alot of times, there are hidden charges in the contract. Nothing is ever completely free
Reply:Read what you sign.





I am willing to bet that the service itself was free however it was privvy to a one time activation fee.
Reply:I say T-Mobile needs to be responsible.


They are trying to give you the run around. Not sure of the best method in this situation. Sorry. I guess I'de probably just pay. But not without contacting T-Mobile a few more times.


Im sure you had to sign some kind of paperwork for that trial.


You might want to look at the fine print there may be some hidden fees you didnt realise were there before.
Reply:If you got it in writing then no bt if you took a salesman at his word then you have little to no choice but to pay it.





Never trust a salesman, they only want the sale. I should know, I used to sell many different things in my time. Insurance, furniture, cars and trucks, etc., etc.


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