I am having a T-Mobile plan and with a contract of 2 year. Before taking the connection i checked the network in my area via t-mobile web-site. Its says Good. but here the network is very BAD. Its fluctuating beteen full network and no network.
I want to switch to Cingular.
Do i have to pay the temination fee or can i file a case aganist t-mobile, as the information provided in t-mobile web-site is wrong.
T-Mobile to CIngular? Do i have to pay termination fee or can i file a case against t-mobile?
Your best bet is to call T-Mobile EVERY time you have a reception problem. Keep this up for at least a few days. Finally, call them and ask to speak to a supervisor. Tell them that you're having horrible reception problems (it's now documented in their system that you've called several times) and that you need to figure out how to change it. They may offer you a new cell-phone in exchange for yours, as they may think it's a phone problem, not a network one. If you talk to a higher-up and say that the reception is horrible, you've called dozens of times with no resolution, they may waive the termination fee.
They will definitely charge you the termination fee if you call and tell them you want to switch to another carrier. You have to make it sound like it's their problem and you have no other choice. The documented calls to technical support will be your evidence.
Otherwise, contact a lawyer. They may send T-mobile a letter stating that the service level is not on par with the contract and that termination is needed since the contract cannot be fulfilled. That may end up costing you the same amount as a termination fee, though.
Reply:Yes u would have to. But just keep calling them a few days. Have them send a tech out to check the tower and if that dont work just talk to a manager and u should be able to get out of the contract I had that problem and I got out of mine for free.
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